Refund Policy

Dear Customer,

Verifyagentid.com is a service provided by Fernbrook Holdings, LLC, a Pennsylvania Limited Liability Company. This Refund Policy is provided by Fernbrook Holdings, LLC ("we", "us" or "our").

Our order process is conducted by our online reseller Paddle.com ("Paddle"). Paddle.com is the Merchant of Record for all of our orders. All payments and refunds are processed through Paddle.com.

By purchasing a subscription to verifyagentid.com services ("the Service"), you agree to and are bound by the terms of the refund policy outlined below, as well as any amendments hereto. This policy applies universally to all customers of the Service, without exception.

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within fourteen (14) days of your order date. This 14-day refund window falls within the range permitted by Paddle's refund handling model. For full details, you may also review Paddle's Refund Policy at https://www.paddle.com/legal/refund-policy.

Refund Request Process

Because Paddle.com is the Merchant of Record, refunds are processed by Paddle. You can request a refund directly through Paddle at paddle.net (https://paddle.net), or by writing to us at [email protected] and we will submit the request to Paddle on your behalf. A request for cancellation and a refund will be received and processed in accordance with the terms set out in this policy.

Chargebacks and Payment Disputes

We encourage you to contact Us prior to raising a request for a chargeback or raising a dispute with your bank, card issuer or other payment provider.

If you initiate a chargeback or payment reversal, access to the relevant Service may be temporarily suspended while the matter is reviewed.

On receipt of the chargeback or dispute, We will provide the payment provider with payment details and, where relevant, your consent to waive statutory rights.

This does not affect your lawful rights to dispute a charge under card-scheme or consumer-protection rules.

Rights Reserved

Fernbrook Holdings, LLC reserves the right to modify this policy at any time, without prior notice, at its sole discretion. Any changes to the refund policy will take effect immediately upon their publication on the verifyagentid.com website.

Fernbrook Holdings, LLC

Verifyagentid.com

201 York Rd, #1-470, Jenkintown, PA 19046

Email: [email protected]